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Phone Support
Speak directly with our support team
+352 20 30 40 50
Mon-Fri, 9:00-18:00 CET
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Available during business hours
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Frequently Asked Questions
Find quick answers to common questions
How long does it take to open an account?
Individual accounts can be opened within 24-48 hours after document verification. Business accounts typically take 3-5 business days.
What documents do I need to open an account?
For individual accounts: valid passport or ID card, proof of address (utility bill or bank statement), and source of funds documentation. For business accounts: company registration documents, beneficial owner information, and business plan.
Are there any monthly fees?
We offer transparent pricing with no hidden fees. Monthly fees vary by account type. Individual accounts start from €10/month, and business accounts from €25/month.
Which currencies do you support?
We support EUR, USD, GBP, CHF, and other major currencies. Multi-currency IBANs are available for all account types.
How can I contact support?
You can reach us via phone at +352 20 30 40 50, email at support@opulanz.com, or live chat during business hours (Mon-Fri, 9:00-18:00 CET).
Additional Resources
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Documentation
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Help Center
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Service Status
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Our Offices
Visit us at one of our locations
Luxembourg Office
1, Rue de la Poste
L-2346 Luxembourg
Luxembourg
Phone: +352 20 30 40 50
Email: luxembourg@opulanz.com
France Office
25, Rue de la Paix
75002 Paris
France
Phone: +33 1 23 45 67 89
Email: france@opulanz.com